At Your Service
Here you can find answers to a few frequent questions as well as information for contacting us.
FAQ
Do you accept international orders?
It's probably best if you order from Ingram or KDP if you have accounts with them. If you want to order directly from us, please send a request to excaliburpress@msn.com
What are my shipping options?
Generally, books are shipped by UPS. If you want some other carrier or need expedited shipment, please contact us directly.
What is your returns policy?
For books we sell directly, we accept returns of books that are resellable -- i.e., no marks other than the author's signature, and otherwise only minor handling wear. We pay for shipping on original order, and seller pays for shipping of returned books back to us.
My order has not arrived, how can I get assistance?
All orders we ship include a tracking number so you can check online for the current status of the shipment.
Can I submit a manuscript for publication consideration?
Not at this time. Our titles are normally solicited. Occasionally we invite submissions such as we did for our Christmas anthologies.
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Still Got a Question?
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Call us:
1-251-680-0201
Email us:
Mail us:
123 Durnford Hill Ct
Daphne, AL 36526
P.O Box 2929
Daphne, AL 36526